Saturday, December 17, 2011

personal growth

Here are three personal growth goals I set for myself at the beginning of my volunteering time.

Goal 1: Pay more attention to body language and adjust my actions and words accordinglyI can become distracted in conversation and not fully understand everything someone is to communicate to me.

This volunteer position was a great opportunity for me to practice this. I often had to approach people prior to ever speaking to them. I would observe them and see if I should approach them with a warm smile and energy or if a more subtle, softer approach was needed.

Example
As I was emptying a soiled linen bag, I overheard a man in chair next to me joking with his nurse. She asked him what he wanted for breakfast; he told her with a big, childlike smile, “Dessert!” Not only was he funny, he also asked his nurse to keep the curtain open. I read that as he doesn’t want to be isolated and like to socialize; I decided to engage him in conversation and I am glad I did so! I asked him what kind of dessert he was craving for.  “I would eat a big piece of pumpkin pie with TOO much whipped cream on top!” he said with a chuckle. He wanted that because he wasn’t able to eat Thanksgiving food. We then talked for 3 minutes about our favorite desserts. Not only did I enjoy the small talk with this man, it also made me appreciate the little things in life, including tasting all the wonderful flavors at my Thanksgiving meal.

Goal 2: Create a welcoming environment, despite the situation--I am an outgoing person, but in an uncomfortable situation I can shut down.

I love making people happy, and I want to work with the sick. Problem is I don’t have much experience with sick people. RED FLAG: uncomfortable situation.

Example
After the first two shifts, I began to feel more comfortable with my role in the lobby area. As a result I was able to work on my confidence and creating a warm environment. I made sure to keep a smile on my face and avoided the slumped, “don’t talk to me” posture as I walked around. As a man was leaving, he made 2 full 360s. Although I was slightly uncomfortable by his strange behavior, I decided to be the one to talk first. I asked him if he needed help finding a place. He smiled at me and told me that each time he goes somewhere new he takes a look at was is behind him so he knows what to look for next time he comes back to avoid getting lost. I smiled, giggled a little and said “okay.” He laughed and said it was a silly concept but it worked for him. I reassured him that I did not think it was silly but rather fairly bright. He walked out of view for a split second and came back and wished me a rather loud “Merry Christmas!” I know that other people saw and heard this interaction and I wish that his energy was able to brighten their day. I am hoping that due to my confidence and approachability that he was able to share his reasoning for making 360s.

Goal 3: Better verbal communication—I don’t always articulate my message across the way I would like to.

I was not able to work on this as much as I would have liked. I did a lot of listening and following directions. However I was able to achieve this one time when I articulated my concerns towards the program and ended up making some significant changes.

Upon reflection, I have noticed that my goals either have to deal with communication skills or confidence, both areas that I lack. Being a natural introvert and very soft spoken until second semester junior year of high school, it has been a challenge for me to catch up on these two things. However I think I made strides over this past semester to improving both of them. Yet there always is room for more growth!
Here are three personal growth goals I set for myself at the beginning of my volunteering time.

Goal 1: Pay more attention to body language and adjust my actions and words accordingly I can become distracted in conversation and not fully understand everything someone is to communicate to me.

This volunteer position was a great opportunity for me to practice this. I often had to approach people prior to ever speaking to them. I would observe them and see if I should approach them with a warm smile and energy or if a more subtle, softer approach was needed.

Example
As I was emptying a soiled linen bag, I overheard a man in chair next to me joking with his nurse. She asked him what he wanted for breakfast; he told her with a big, childlike smile, “Dessert!” Not only was he funny, he also asked his nurse to keep the curtain open. I read that as he doesn’t want to be isolated and like to socialize; I decided to engage him in conversation and I am glad I did so! I asked him what kind of dessert he was craving for.  “I would eat a big piece of pumpkin pie with TOO much whipped cream on top!” he said with a chuckle. He wanted that because he wasn’t able to eat Thanksgiving food. We then talked for 3 minutes about our favorite desserts. Not only did I enjoy the small talk with this man, it also made me appreciate the little things in life, including tasting all the wonderful flavors at my Thanksgiving meal.

Goal 2: Create a welcoming environment, despite the situation--I am an outgoing person, but in an uncomfortable situation I can shut down.

I love making people happy, and I want to work with the sick. Problem is I don’t have much experience with sick people. RED FLAG: uncomfortable situation.

Example
After the first two shifts, I began to feel more comfortable with my role in the lobby area. As a result I was able to work on my confidence and creating a warm environment. I made sure to keep a smile on my face and avoided the slumped, “don’t talk to me” posture as I walked around. As a man was leaving, he made 2 full 360s. Although I was slightly uncomfortable by his strange behavior, I decided to be the one to talk first. I asked him if he needed help finding a place. He smiled at me and told me that each time he goes somewhere new he takes a look at was is behind him so he knows what to look for next time he comes back to avoid getting lost. I smiled, giggled a little and said “okay.” He laughed and said it was a silly concept but it worked for him. I reassured him that I did not think it was silly but rather fairly bright. He walked out of view for a split second and came back and wished me a rather loud “Merry Christmas!” I know that other people saw and heard this interaction and I wish that his energy was able to brighten their day. I am hoping that due to my confidence and approachability that he was able to share his reasoning for making 360s.

Goal 3: Better verbal communication—I don’t always articulate my message across the way I would like to.
I was not able to work on this as much as I would have liked. I did a lot of listening and following directions. However I was able to achieve this one time when I articulated my concerns towards the program and ended up making some significant changes.

Upon reflection, I have noticed that my goals either have to deal with communication skills or confidence, both areas that I lack. Being a natural introvert and very soft spoken until second semester junior year of high school, it has been a challenge for me to catch up on these two things. However I think I made strides over this past semester to improving both of them. Yet there always is room for more growth!

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